The Group can handle requests for new cards both on paper and electronic format, as well as requests for data archive updating.
At client's request, it is possible to implement risk detection systems and define new decisional strategies in order to design innovative, customized solutions.

The Issuing services also include:

• card personalization and distribution of plastic cards for domestic and international credit and debit circuits, in conformity with the standards defined by the respective circuits and ISO standards;

• management of the entire authorization process for all types of cards issued by clients

• uninterrupted connections with international and domestic networks, guaranteed 24 hours a day, 7 days a week

• domestic and international circuit accounting data processing and related settlement services

• transaction management and preparation of monthly statements according to the type of payment predefined (balance, revolving, immediate debit)

• possibility for the cardholder to pay the balance indicated in the statement using one of several alternative methods: authorized debit on current account, post office payment, check

• 24/7 customer care service, with highly qualified operators offering clients personalized services such as card usage information, card blocking services, according to the highest levels of quality on the market

• dispute management, credit recovery and risk management through personalized services compliant with international circuit regulations and agreed with clients.