Delegated Technical Structure

SIA Group proposes its services as Delegated Technical Structure with a completesolution to support banks in their relations with corporate clients, complying with the requirements of the CBI Consortium. Banks can therefore call upon a single technical structure, with consequent economic benefits, to manage the CBI service for their business and finance clients.

Contacts: Email: sales@sia.eu

Service characteristics
The modular framework
The main functionalities

Service characteristics

The main features are:

multi bank
multi user
multi language
management of batchand on-line services

The solution is available as a service in ASP mode and involves the saving and filing of data and the management of digital signature, without any obligation to adapt the bank's operating and technology infrastructure to interface with the new network.

The modular framework

SIA has identified a value added, modular framework to develop services, addressed to businesses and proposed to banks with the current CBI business model:

: New CBI modular framework

The main functionalities

The services offered include both system and additional functionalities, directly integrated with Document Management modules , in addition to reporting and operating on-line services.

The service offered by SIA is supported by a CRM web product able to support clients in their principal requirements, including:

census and profiling of businesses (automatically or via WEB interface)
monitoring of client operations and reporting with various view modes (by client, by type, etc.)
production of reports and statistics.

Provision of the Delegated Technical Structure service is supported by a first and second level Help Desk service. The systems dedicated to the management of the Delegated Technical Structures are supported by a Disaster Recovery infrastructure.
SIA currently has over 80,000 corporate clients. SIA has extended its DTS offering with a number of partnerships in the fields of treasury (domestic/multi-country) and logistics.

The following is a summary of the main functionalities:

: DTS main functionalities