Disputes and chargeback management
Disputes and chargeback can become expensive for organisations and they might run the risk of seriously harming the relationship with their customers if it is not managed well.
SiNSYS, in cooperation with Clear2Pay, offers DCMS, Dispute & Chargeback Management System.
DCMS allows businesses to reduce costs while providing a speedy service and giving their customers a positive experience after a negative occurrence.
SiNSYS, in cooperation with Clear2Pay, offers DCMS, Dispute & Chargeback Management System.
DCMS allows businesses to reduce costs while providing a speedy service and giving their customers a positive experience after a negative occurrence.
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DCMS SiNSYS (122 KB)
Features and benefits
The claim manager: gives a clear presentation of the work content and access to all the necessary data on a single screen. No need to search masses of data in different systems. It also facilitates compliance with the network rules & regulations.
Business rules automation: considerably reduces the workload as it enables automation of repetitive actions that are very time-consuming.
Workload management: distributes the workload evenly among the different case owners.
Business Objects reports and statistics: quickly creates standard or user-specific reports.
The claim manager: gives a clear presentation of the work content and access to all the necessary data on a single screen. No need to search masses of data in different systems. It also facilitates compliance with the network rules & regulations.
Business rules automation: considerably reduces the workload as it enables automation of repetitive actions that are very time-consuming.
Workload management: distributes the workload evenly among the different case owners.
Business Objects reports and statistics: quickly creates standard or user-specific reports.
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