SUSTAINABILITY

SIA Group has built its identity and success upon a single solid, shared value: excellence. This value has guided the construction of an international network of state-of-the-art infrastructures and highly qualified, competent specialists operating according to the highest levels of professionalism.
 
To further enhance the pursuit of excellence in the organizational dynamics, in 2015 SIA Group embarked on a path of corporate social responsibility, laying the foundations for a structured and organic approach, aimed at creating sustainable value for the company and for all its stakeholders - from customers to employees, from shareholders to suppliers, and from the community to the environment - in line with the Group’s objectives and according to an ethical and socially responsible business model.
 
In 2017 too, SIA Group updated its materiality matrix, based on a more focused analysis and with the involvement of the Group's top management, in order to alternate attention to external factors with an alignment at internal level and awareness regarding sustainability issues.


 

ECONOMIC VALUE

GROUP REVENUES

567.2
MLN €
+21.1% compared to 2016

GROUP ADDED VALUE

368.1
MLN €
+34.3% compared to 2016

The value for customers and users

1,188

DIRECT CUSTOMERS

SERVED IN

48 countries

CUSTOMER APPRECIATION

8.7
average score
on a scale of 1 to 10

SERVICE LEVELS

RETAIL SERVICES

99.983%

INSTITUTIONAL SERVICES

99.989%

NETWORK SERVICES

100%

The value for suppliers and partners

SIA GROUP PURCHASES

ABOUT 310 MLN

SUBSCRIPTION TO THE

ITALIAN RESPONSIBLE
PAYMENTS CODE

The value for people

+22.6%

CORPORATE POPULATION GREW

compared to
the previous year

117

EMPLOYEES HIRED

40%
employment rate for young workers
at the end of apprenticeship

36,000

TRAINING HOURS

17.7
hours per capita
38%

EMPLOYEES
GRADUATED

6,060€

INVESTMENTS IN WELFARE
PER CAPITA

>40%

OF STAFF MADE USE
OF TELECOMMUTING
SOLUTIONS

100%

EMPLOYEES ARE PERIODICALLY SUBJECT
TO PERFORMANCE EVALUATION

The value for the community

+36%

THE INCREASE OF DONATIONS TO ASSOCIATIONS & FOUNDATIONS AND SPONSORSHIP
WITH UNIVERSITIES AND RESEARCH CENTRES

compared to 2016

9 OBSERVATORIES

OF POLITECNICO DI MILANO
SPONSORED BY SIA

THE FIRST “MADE IN ITALY”
CLOUD COMPUTING PROJECT

300kg

COLLECTED CLOTHES

4,000

UNUSED FOOD PORTIONS DONATED TO THE ASSOCIATIONS

The value for the environment

323

SILICON PHOTOVOLTAIC
PANELS

in the headquarter

OVER 71,000 KW OF CLEAN ELECTRICITY

USAGE OF
GREEN ENERGY

to supply its Italian premises
and data centers
(both wind and geothermal energy)

WASTE COLLECTION MANAGEMENT

16,824 kg

of PAPER

8,050 kg

of PLASTIC

3,150 kg

of GLASS

365 kg

of PLASTIC
CAPS

350 kg

of USED
CLOTHES